FAQ

Home cleaning services include general cleaning tasks such as dusting, sweeping, vacuuming, mopping, dishes, and tidying up. They will also make the bed, do laundry, and iron your clothes if required. In addition to these tasks, our professional cleaners will also clean toilets, counters, bathtubs, showers, and kitchen appliances such as stovetops and fridges. If you have a patio or balcony, those will be thoroughly cleaned too along with interior windows. Our cleaners can also help you with basic organizing of your closets and kitchen cupboards.

We only work with professional cleaners who follow industry standards . A professional cleaner or a team of cleaners will carry out the home cleaning service. All cleaners are highly trained and have the know-how to carry out the required cleaning tasks. They will also come to your home with cleaning supplies and equipment if requested.

You can book a home cleaning service every day, 5 times a week, once every week, once every other week, or just when you need the service. Choosing a frequency really depends on what you need and prefer for your home and family. Most of our customers choose a weekly cleaning service because it ensures that the same cleaner will carry out the service every time on the same day every week. The same cleaner is guaranteed with all plans except one-time only bookings.

The price of a home cleaning service depends on the total number of hours you book.

– 2-hour booking: AED 50 per hour

– 3-hour booking: AED 40 per hour

– 4-8 hour bookings: AED 35 per hour

All prices listed above exclude VAT and are for one cleaner only.

If you require cleaning materials, an additional charge of AED 10 per hour applies. Cleaning materials include a vacuum, broom, mop, bucket, rags, and cleaning liquids and sprays.

You can book a cleaner in 4 easy steps:

1. Tell us how long you would like the cleaner(s) to stay.

2. Schedule a date and time.

3. Give us your location and contact details – we serve most of Dubai.

4. Confirm! Payment will be after the service is completed.

We will send you an email once we have connected you with a cleaner, and send reminders leading up to your appointment.

You can pay for the home cleaning service either with a credit card online or with cash after the service is completed. If you choose to pay with your credit card, you will only be charged after the service is completed and you will be notified through the your email.

Yes, you can make modifications and cancel your booking up to 24 hours before the cleaning service begins. Any cancellations and changes received less than 24 hours in advance of the booking may be charged a late cancellation/modification fee.

We are continuing to take strict measures to ensure the health and safety of our customers and our staff:

  • All staff have been trained on personal hygiene including proper hand-washing once they visit your premises before and after work.
  • Our staff have been provided with face masks as well as disposable gloves.
  • Hand sanitizers have been distributed to all our vehicles for our staff to use throughout the day.
  • The residential quarters of our staff, and our vehicles, have been deep cleaned and sanitized in line with the instructions provided by the relevant ministries and health authorities.
  • Our supervisors are conducting daily health screening of our staff; any staff member who is feeling unwell is being taken off duty immediately and will not be sent to customers.

HOW CAN WE
HELP YOU?

Our professional cleaners serve thousands of happy customers. Book your cleaning job with us!